Last Updated: March 25, 2025
This Privacy Policy describes how Mala ("we," "our," or "us") collects, uses, and processes your information when you use our culinary recommendation application (the "App"). We are committed to protecting your privacy and ensuring you have a positive experience using our App.
We collect information that enables us to provide and enhance our services. This information falls into several categories:
When you create an account, we collect information such as your name and email address. You may also provide additional information when you personalize your profile, such as demographic information, food preferences, dietary restrictions, allergies, and culinary interests. We also collect information when you communicate with us directly.
When you use our App, we automatically collect certain information about your device and usage. This includes technical information about your device (such as device type, operating system, and browser type), usage information (such as how you interact with the App, including which recommendations you view, save, or act upon), and location information (such as general location derived from IP address or precise location when permitted).
We may receive information about you from third parties, such as other users, partners, or our affiliated companies, or when you link a third-party account or platform with your Mala account. This information may include profile data, preference information, and activity data that helps us enhance our recommendation algorithms.
We use the information we collect for various purposes, including:
We use your information to operate, maintain, and improve the App. This includes using your data to develop and refine our recommendation algorithms, personalize your experience, suggest culinary options that match your preferences, and respond to your requests and inquiries. The effectiveness of our recommendations directly correlates with the amount and accuracy of the information you provide and that we collect through your interactions with the App.
We use your information to troubleshoot and protect against errors, analyze usage patterns, and improve the functionality and user experience of the App. This processing involves complex machine learning models that analyze various data points to understand user preferences and behaviors, which then inform our recommendation engine to provide the most relevant suggestions to each user.
We use your information to communicate with you about the App, send you notifications about new features or recommendations, respond to your inquiries, and provide customer support. These communications are designed to enhance your experience with the App and ensure you get the most value from our services.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your data is stored on secure servers and is processed using industry-standard methods. The duration for which we retain your personal information depends on the purposes for which we collected it and/or as required to comply with applicable laws.
Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from a child under the age of 13, please contact us so that we can promptly remove the information.
We may modify this Privacy Policy from time to time. If we make material changes to how we treat your personal information, we will notify you through the App or by other means. The date the Privacy Policy was last revised is identified at the top of this page. You are responsible for periodically visiting this Privacy Policy to check for any changes.
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].